Trauma's Impact on Learning & Behavior
Trauma’s Impact on Learning and Behavior: A Case for Interventions in Schools

Reprinted from Trauma and Loss: Research and Interventions V2 N2 2002

By: William Steele, MSW, PsyD

Research documenting the effects of trauma on learning and behavior has become increasingly available and consistent in its
descriptions of the cognitive and behavioral alterations following exposure to trauma. From early infancy through adulthood, trauma
can alter the way we view ourselves, the world around us, and alter how we process information and the way we behave and
respond to our environment. Without intervention these cognitive processes and behavioral responses can lead to learning
deficiencies, performance problems, and problematic behavior. School systems need to be encouraged to provide trauma-specific
intervention to its traumatized students to help minimize the learning, and behavioral difficulties that can result when the needs of
trauma victims go unrecognized or ignored. To appreciate the preventative need for structured trauma-specific intervention
following critical incidents, one must understand the functions of the brain in the midst of trauma.

Arousal and Cognitive Functions

Following exposure to a potentially trauma-inducing incident, survivors may become frozen in an activated state of arousal. Arousal
refers to a heightened state of alert or a persistent fear for ones safety. Short-term and prolonged arousal can effect cognitive and
behavioral functions. In the arousal state, changes in the brain are triggered by a variety of stress related functions (van der Kolk,
1996). Bremmer et al. (1996) found that victims of physical /sexual abuse traumatization had lower memory volume in the left-brain
(Hippocampal) area than did the non-abused. This left-brain function refers to understanding or processing information. One of
these functional alterations takes place in the neocortex. Perry (2000) and others have found that while in the arousal state it
becomes difficult to process information because of the altered functioning of the neocortex. Anyone who has had to see a
physician for potentially life-threatening condition may remember very little of what the physician says. Only after getting home, (a
place of safety) comes the realization of how many questions needed to be asked, which were forgotten at the time. Health
advocates today, understand how difficult it is for a patient to process information while in a anxious (arousal) state and
recommend that patients take another family member or friend with them to the doctors office as well as write down all the
questions needing to be asked.

If a child/student who has been traumatized remains in an aroused state of fear and finds it difficult to process verbal information it
then becomes difficult to follow directions, to recall what was heard, to make sense out of what is being said. Focusing, attending,
retaining and recalling verbal information becomes very difficult. These are primary learning functions that can be altered during or
immediately following traumatic exposure and for some continue unrecognized for long periods.

Cognitive deficits such as poor problem solving, (unable to think things out or make sense of what is happening), low self-esteem
(how one thinks of oneself – victim-thinking) and hopelessness (loss of future orientation) have all been clearly linked to negative
(traumatic) life events (Yang and Clum, 2000). The fact is, trauma has been shown to significantly compromise cognitive
development (Trickett, McBride, and Chang, 1995). Yang and Clum (2000) using a series of structured equation analysis showed
that “early negative life events” have a strong impact on cognitive deficits, which are now related to have a strong impact on
suicidal behavior as well (183). Furthermore, stress induces the release of glucocorticoids, such as cortisol, that can damage the left
Hippocampal area of the brain, increasing memory deficit.

Cognitive alterations following trauma can take place at any age including early infancy. The right brain is involved “in the vital
functions that support survival and enable the organism to cope actively and passively with stress (Schore, 2001, p. 41).” “The right
hemisphere controls perception analysis of visual patterns…. and emotions (Alessi & Ballard, 2001, p. 398). Buck (1994) supports
the belief that the right brain is where the dominant reactions to stress occur. Main (1996) observes that the ability to regulate
ones response to stress can be negatively altered even during early infancy when a child is exposed to such negative
environmental influences as violence. Schore (2001) concurs and Hopkins and Butterworth (1990) support these and similar
findings that appropriate responses to external changes (stress/crisis) can be altered by activation of the arousal state – the
heightened state of fear induced by traumatic exposure.

Following the September 11, 2001 attack on America, millions in this country experienced the absence of a sense of safety and, as
a result, thought processes were immediately altered. Unlike the tragedy and massacre at Columbine High School, parents across
the country rushed to school to be with their children, or to take them home. Their thoughts and behavior reflected fear, terror, a
sense of powerlessness, confusion; the inability to think clearly, to process all the information. For a brief moment, Americans
experienced to some degree immediate arousal. No matter what was said (cognitive) people no longer felt safe. Cognitive
processes were significantly altered.

At some point, trauma victims must begin or have help to think differently about what they experienced, how they view themselves
and the world. For many trauma victims, increased arousal keeps them frozen, thinking as a “victim”– powerless, hopeless, under
constant threat. The reduction of arousal is essential to the restoration of these functions. Such intervention can be applied in
school settings the days and weeks following trauma-inducing critical incidents, which impact school students and staff.

Interventions must help trauma victims become trauma survivors by helping them to change their thought processes. However,
cognitive intervention can only be successful when first the sensory experience to trauma is altered. Following September 11th, for
example, Americans were repeatedly reassured (cognitively) they were safe, but this could not be accepted until they first felt safe
– a sensory experience. Parents who saw uniformed police officers in the parking lot when they arrived at their child’s school, felt
safer than those who saw no visible sign of safety. What was seen communicated a greater sense of safety than what was being
heard. Understanding trauma as a sensory experience is also critical to understanding the levels of intervention necessary to
restore cognitive functioning as well as behavioral appropriateness.

Sensory Functions – Behavioral Responses

We have learned that while in the arousal state or, not feeling safe at the sensory level, cognitive functioning and processing is
altered. Short-term memory suffers (Staknum, Gebarskie, Berent, and Schfeingart, 1992); verbal memory also decreases (Bremmer,
1995). Behavior is in response to what is sensed. Aggression, agitation, exaggerated withdral, loss of small motor activities; like
being unable to unlock a door, make a phone call, unable to talk (stuttering), unable to sleep, are not uncommon behaviors in
response to trauma (Le Doux, Romanski, and Xagoraris, 1991). Children can be easily startled and become behaviorally reactive to
perceived threats. A study on children’s recall following a horrific earthquake found that 90% remembered the earthquake, but their
memory was very selective and related to events that had personal meaning for them (Azarian, Lipsett, Miller, and Skriptchenko-
Gregorean, 1999). If that meaning involves a sensory (felt) threat, real or perceived, behavior changes accordingly. Even though
the danger may be over the “sense” that it is not can lead children, for example, into being fearful of leaving home. Behavioral
changes in addition to the alterations of cognitive processes discussed earlier are often misread for resistance, stubbornness, over
reactiveness, impulsiveness, confrontation or a having a learning disability or Attention Deficit Hyperactive Disorder (ADHD) (ADHD
Report, 2000).

As a sensory experience trauma is encoded in the implicit memory (right-brain area). Implicit memory also referred to as “procedural
memory” refers to how an event is remembered by the body and central nervous system (van der Kolk, et. al 1996; Squire, 1994;
Rothchild, 2000). The trauma experience is stored implicitly via images, sensations, affective and behavioral states. Although in the
early days following the attack on America, Americans were repeatedly reassured of their safety by the President, The Wall Street
Journal (date unknown) reported that for several weeks the consumption of mashed potatoes had significantly increased. In other
words, it was comfort food (a sensory experience) that brought some relief. In the midst of trauma, and for some, following their
traumatic experience cognitive reassurances, attempts to appeal to our “explicit” or “declarative” memory simply is not enough. At
the sensory level what we see, what we “sense” becomes far more important to survival than verbal information. Telling parents
their children were safe at school was not enough on September 11, 2001; parents needed to be with their children and to “see for
themselves” that they were safe.

Behavior

This “sensory state” of trauma is defined by a sense of terror, powerlessness, and the absence of a sense of safety. In this
sensory state, behavior is altered in response to the danger we sense. Well-trained and knowledgeable educators on September
11th left television sets on all-day in elementary classrooms across the country. In their panic and terrifying alarm, they lost sight of
the undue exposure they inadvertently provided their students. Weeks later, when some sense of safety was returned, the very
same educators reported they now realized that, in their own panic, they left the children unprotected and over exposed; they
weren’t thinking clearly at the time. They were functioning at a sensory level, not a cognitive level.

van der Kolk, (1994); Levine, (1997); Saigh, (1999) have supported that trauma is experienced as a sensory experience and only
later ordered as a cognitive experience. Another way to state this is that students who do not feel safe, find it difficult to learn;
they even find it difficult to remember (Matthews and Saywitz, 1992) and, while in an aroused state, begin to behave in ways that
are problematic. Not until a “sense of safety” is returned are cognitive processes restored, behaviors returned to pre-trauma level.
The questions this presents, therefore, are what type of intervention can best restore this sense of safety (decrease arousal); how
soon can we intervene and can these interventions be provided in the school setting?

Trauma Intervention

As detailed earlier, trauma can trigger (arouse) the activation of the autonomic nervous system to ready itself to resist or solve the
real or perceived threat presented by exposure to a critical incident (van der Kolk, et. al 1996). If the response (arousal) is not
discharged or deactivated, the sustained arousal state can lead to sustained cognitive and behavioral dysfunction (Grill, 2001).
Trauma being a sensory experience (Lang, 1979; Steele, & Raider, 2001; Rothchild, 2000), arousal is experienced as an absence of
the “sense of safety” and as a “sense of powerlessness.” Aggressiveness, over reactive responses and exaggerated withdrawal
(Le Doux, Romanski, & Xagoraris, 1991) are survival behaviors – attempts to feel safe, in control. As long as a child is not feeling
safe and in control, this aroused state makes it difficult to process verbal information, attend, focus, retain and recall (Perry, 2000,
Starknum, Gergarski, Berent, & Schteingart, 1992; Saigh, 1999). Intervention designed to deactivate the arousal state and return
the child to a sense of safety and a sense of power or control, helps to restore previous cognitive and behavioral patterns
(Thompson, Charlton, Kerry et al. 1995). The most immediate, short-term and long-term intervention, therefore, must be designed
to restore that sense of safety and power.

Four Levels of Intervention

It is important to understand that not all students/staff exposed to a critical incident will need all four levels of intervention. Not all
students/staff will experience a critical incident with the same level of vulnerability. Some victims will feel safer and more in control
than others. Some will perform better at a cognitive level than others. To pull all students, or all staff for example into debriefing
(second level of intervention) may needlessly overexpose some of the participants and worsen their original reactions (Mc Farlane,
1994).

We must, therefore, be careful to apply the least intense and least intrusive interventions first (Rando, 1993). The National
Institute for Trauma and Loss in Children (TLC) approaches trauma intervention at four different levels. Level one – crisis
intervention, level two – debriefing, level three – social responsiveness, and level four – structured sensory intervention. These
interventions are detailed in TLC’s Trauma Response Protocol Manual, Debriefing Handbook for Schools and Agencies, Structured
Sensory Interventions for Children, Adolescents and Parents (SITCAP), and Schools Response to Terrorism: A Handbook of
Protocols. This format only allows us to identify the key elements of these four levels of intervention which help to deactivate the
state of arousal or restore a sense of safety and power (control) as quickly as possible.

Level One - Crisis Intervention

The value of crisis intervention was established as early as 1944 by Eric Lindemann (1944), who detailed the grief reactions of
those involved in the Coconut Grove fire in Boston. Hundreds of books and research projects have since detailed its benefits for
children and families (Caplan, 1964; Rapoport, 1970; Johnson, 1993; Webb, 1994). Schools became familiar with the importance
and need for crisis intervention in the early 80’s when suicide among children became an epidemic. Most schools today have, in
place, a set of protocols to initiate when a critical incident takes place. Some, of course, are more comprehensive, more practical,
and more user-friendly than others. TLC’s Trauma Response Protocol Manual (Steele, et. al 2000) was developed with the help of
some 1,500 school professionals across the country who had first-hand experiences with critical incidents. It is written in a format
that details specific tasks needed following those situations.

What is most important concerning the types of crisis intervention initiated is that it directs itself to restoring a sense of safety and
control, for all students and staff. Crisis intervention is the first level of intervention. It is initiated immediately following a critical
incident and continues for two-to-three days. It consists of organized responses (protocols), dissemination of information, in part
through classroom presentations and, attending to the emotional needs of those involved.

How important is it to have an organized protocol? We have learned that in the midst of trauma normal cognitive functions can be
overwhelmed and disappear because of the sensory nature of trauma. Hundreds of examples exist which show that otherwise
calm, organized staff lose their ability to think clearly in the midst of trauma. In a sense, protocols exist so people don’t have to
think in the midst of chaos, yet still act appropriately. Protocols, in other words, are the result of an orderly “thinking things
through” before they happen, so that appropriate actions are immediate. “A time of crisis is not conducive to improvisation. Prior
preparation and orientation of staff members regarding management of a crisis will greatly assist those expected to assume
leadership roles and, initiate actions appropriate to the time of need” (Webb, 1986, 476).

This following scenario illustrates the need to have protocol that are designed to keep everyone safe, regardless of their ability at
the time to think clearly. Imagine a school building under attack. Panic sets in: some freeze, some flee, and some stand ready to
fight. Those who freeze or run in terror will find it very difficult to take verbal directions. They need to first see someone they
recognize and then either be physically led or guided to a predesignated area of safety. This tells us that we must have personnel
in that school who are clearly identifiable (staff identification badges) and who position themselves as visible reference points for
those in panic to run to and then be directed to a predesignated safe area. There will also be a need to physically assist those who
freeze and are unable to move into that safe area. Those certified by TLC understand that the use of personnel in this fashion
address sensory reactions in the midst of trauma versus basic cognitive functions which may not be accessible to many at the time
of the trauma. Many elementary teachers across the country left television sets turned on the day of the 9/11 terrorist attacks. We
cited the example earlier that adults had a need to know what was going on in order to try and manage their anxiety. However,
they unduly over-exposed the children. Weeks later, when feeling safe, most were able to cognitively understand that they had not
afforded their children protection from over-exposure. They also now understood, that in the midst of trauma, we do not always,
cannot always, rely on cognitive processes to assist us. These same teachers will act differently the next time because of what they
have learned.

Organized protocols, therefore, help support the deficiencies in cognitive functioning that can occur in the midst of trauma.

Authority – Information


Imagine being in a surgical waiting room. The doctor tells you he/she will be out at 3:00PM to let you know how your loved one is
doing. It is now 3:05PM. You begin to think the worst has happened. What you need more than anything else is a person in
authority (the doctor in this case) presenting information to calm and reassure you. In school settings it is critical that students,
staff, and parents hear from someone in authority – the principal/superintendent. It is important that factual information be
presented and reassurance given that the school is prepared, and its staff trained to manage these situations. Classroom
presentations in the first two days accomplishes this element of crisis information.

Keep in mind that not everyone can process all the information presented during those initial days. However, for many, information
is what lowers their arousal (anxiety, fear) and restores their sense of safety. The important issue related to classroom
presentations is that all students are given the same presentation and information. If each group hears something different it only
creates confusion as students begin to talk to one another about what they were told. For this reason TLC has a classroom
presentation model that it encourages all presenters follow. This maintains the orderly response so critical in the first few days. This
process also allows students and staff the opportunity to develop a uniform, cognitive understanding of what has happened as
well as be prepared for what will be happening the remainder of that day and the days that follow.

Emotional Needs

For many, no additional intervention will be needed. However, some will need additional crisis intervention to attend to their
emotional reactions. Listening, attending, acknowledging, summarizing, reflecting, normalizing, nurturing, correcting false
information, planning for the remainder of the day, the evening, empathetic responses are the primary crisis responses at this time.
This type of special attention, for those having a difficult time emotionally, often is all that is needed.

Level Two – Debriefing

In research evaluating the outcome differences between those exposed to debriefing and those not involved in debriefing, those
groups who participated in debriefing reported having shorter duration of reactions and less intense reactions. Debriefing can
accelerate symptom reduction (Hokanson & Wirth, 2000; Everly & Mitchell, 2000; Eid., Johnson, & Weisaeth, 2001). Dr. Jeffrey
Mitchell, a former fireman, is credited with establishing the Critical Incident Stress Debriefing Model and process designed to assist
rescue workers and survivors of catastrophic situations. Other models have been developed: Armstrong, et. al (1991), Raphael
(1986), Hobfoll (1994), but Mitchell’s model receives the most attention.

The purpose of debriefing is to give participants the opportunity to tell their story by using very focused questions that identify the
cognitive, affective and behavioral experiences of the participants. The formal debriefing model is, however, very cognitive and its
processes do not address the unique needs of schools and students. The National Institute for Trauma and Loss in Children, with
the help of some 1,500 professionals across the country developed several models to meet the needs of the various ages of
students; the needs of the most exposed and least exposed, the needs of staff and of administrative response. Trauma Debriefing
for Schools and Agencies (Steele, 1999) is now used in schools across the country. Defusing for younger children, debriefing for
adolescents and adults, operational debriefing for all staff and debriefing crisis teams are the major models used by TLC. Debriefing
is only for the most exposed and takes place in most situations about the third or forth day following the incident. In New York
following 9/11 over 8,000 students were evacuated from the target area and relocated to other schools and sites (Lehmuller &
Switzer, 2002). Because of all that was actually happening, debriefing was not a possibility for several days. In situations where
major everyday functions or resources cease like electricity, or water supply, inaccessible roads, etc. the initiation of debriefing may
not occur until these services and resources are returned.

Exposure

Not everyone will need debriefing. Debriefing is generally reserved for the most exposed. There are four possible ways to be
exposed, 1) as a surviving victim – victim of physical/sexual abuse, other assaults, community violence, critical injuries, catastrophic
situations, etc., 2) as a witness to any potential trauma-inducing incident; violent or non-violent – murder, suicide, assault, car
fatality, bus tragedy, house fire, drowning, etc., 3) being related to the victim – as a family member friend, or peer. (“Being related”
can also include one’s perceived similarity to or personal identification with victims.) Milgram and associates (1988) found in their
study of 268 seventh graders following a tragic school bus accident that “personal involvement” with the victims, rather than the
incident itself, increased the level of prevalence. A study of 64 children (Schwarz & Kowalski, 1991) following a school shooting
showed that irrespective of physical nearness to the event, emotional stress resulting from personal identification also led to
Posttraumatic Stress Disorder (PTSD); 4) Verbal exposure – Saigh (1991) found that listening to the details of traumatic
experiences, traumatic stress reactions can be induced. This is especially true for professionals responsible for intervention with
traumatized children. Vicarious traumatization is always a potential development. Children who are exposed to repeated media
coverage of details and survivors, understandably still may be vulnerable to trauma reactions.

Being “related to” and a “witness to” is far more frequent in today’s technological society. Approximately six months after the
Oklahoma City bombing this author was speaking to a group of Head Start teachers. During the presentation, on of the teachers
told the story of how her children spontaneously devised a game where one half of them took all their sleeping (floor) mats and
covered themselves. The other half, in pairs of two, one at a time would go over to the other children, lift up the mat, picked up the
child under the mat and then escort that child over to the other side of the room by their indoor soccer nets. They did this until all of
the children under the mats were rescued and taken to the “safety” nets. Afterward, they switched sides. Rescuers became victims
trapped under the mats; victims were now rescuers.

By being witnesses to the tragedies of the bombing and seeing the rescue workers carry out children their own ages from the
rubble of their day care center, these children identified with the victims and consequently needed to find a way to conquer the fear
induced by being witnesses and recovery themselves to be “related to” the victims.

Debriefing is unlike any counseling process. Training is necessary to learn how to conduct debriefing. In school settings, debriefing
should only be conducted by trained social workers, counselors with experience in working with the age level of those being
debriefed and who also have a working knowledge of the developmental issues at the various age levels. Debriefing six-year-old
children is far different than debriefing sixteen-year-old adolescents.

Level Three –Social Responsiveness and Empowerment

Level three is not a formal intervention for persistent reactions, but is actually happening concurrently with debriefing. It applies
itself to the general population who needs to do something to feel better.
These intervention activities are sometimes spontaneous and can be initiated by staff or students. In most cases, they begin three
or four days following the critical incident, but can begin earlier. They are sensory in nature, in that participants are actively involved
in doing something in response to the trauma experienced. Following 9/11, for example, blood drives were initiated, monies were
collected, letters written, pictures drawn that were then sent to victim’s families and students in the attack area, vigils were held,
community forums addressing cultural and religious issues triggered by the attack were convened, the meaning of such an attack
were discussed in social science and history classes.

It is this kind of social response at a sensory level that helps to return a sense of control and power to those who were left feeling
vulnerable following exposure. They can help to empower not just individual students or staff, but an entire community. They also
provide the opportunity to teach children about the value of life, respect for diversity, generosity of spirit, care for others, and how
to collaboratively work together to support one another in a time of crisis. They generate a social conscience as well as help teach
children difficult lessons. They also help restore a sense of hope.

Numerous activities were encouraged and supported by the US Department of Education, Parent Teacher Associations, American
Psychological Association, National Association of School Social Workers, Educators for Social Responsibility, American Academy of
Child and Adolescent Psychiatry, National Institute of Mental Health, National Institute for Trauma and Loss in Children, and many
other state and local organizations. Schools Response to Terrorism: A Handbook of Protocols, published by TLC (Fall, 2002)
provides a wide-range of social responsive and empowerment activities and resources.

Research related to the value of such activities is limited, yet administrators across the country saw how such activities had value in
not only giving their students a voice, but in helping them collectively feel better. They become a way to help the “negativity” and
“impotence” survivors can be left with immediately following exposure (Rowlands, 1998). They help children “gain control of the
intense emotions and sense of helplessness that follow community disaster” (Austin, 1992). For immediate survivors, the
outpouring of support helps to “validate” the value of the sacrifices made by their loved ones (van der Kolk, 1996).

This article does not permit a full discussion on memorial services within school settings, which is a level three intervention. The
National Institute for Trauma and Loss in Children recommends that memorial services not be conducted in school settings,
especially following a suicide because of the risk of contagion (Phillips & Carstensen, 1986; Gould & Schaffer, 1986). If one
understands the nature of trauma, one understands that prolonged exposure via physical proximity to memories of the deceased
can leave survivors “frozen” in their grief and trauma. This was the primary reason, that administrators decided to build an entirely
new library for Columbine High School (Semas, 2001). (Additional protocol following student deaths can be found in the Trauma
Response Protocol Manual and activities for students following terrorism or when multiple deaths occur can be found in Schools
Response to Terrorism: A Handbook of Protocols (Steele, Brohl, N. and Brohl, P. 2002).

The social aspect of this level of intervention may not help individuals with more intense or severe levels of trauma reactions. For
some, it may even delay reactions. Think in terms of rescue workers, who work hard at doing what they are trained to do. When all
of the activity ceases, the reality of what they have been exposed begins to take hold and reactions emerge. For some of these
rescue workers, additional intervention will be needed.

Level Four – Structured Sensory Intervention

This final level of intervention responds to those victims who are experiencing PTSD weeks following exposure, even months or
years later. It also responds to those who may not fulfill the criteria for PTSD but are, in fact, experiencing one or more trauma-
specific reaction and/or delayed grief reactions (traumatic grief). This level of intervention can actually be used with students who
have been exposed to a singular incident or chronic multiple traumatizations.

Structured Sensory Intervention for Traumatized Children, Adolescents, and Parents (SITCAP) (Steele & Raider, 2001) is the result
of eleven years of development, field-testing in school and agency settings, and research by The National Institute for Trauma and
Loss in Children (TLC). SITCAP includes trauma-specific intervention programs for pre-school children three-to-six years - What Color
Is Your Hurt?; children six-through-twelve years I Feel Better Now!; children six-through-twelve years and thirteen-through-
eighteen years Trauma Intervention for Children and Adolescents, formerly known as – Trauma Response Kit; adults – Adults and
Parents in Trauma: Learning to Survive and Trauma Debriefing for Schools and Agencies.

TLC has over 3,000 certified Trauma and Loss School Specialists, Consultants, and Consultant Supervisors using these intervention
programs across the country in school and agency settings with children and families exposed to such incidents as murder, suicide,
sexual/physical assault, domestic violence and other forms of violent acts; car fatalities, house fires, drownings, critical injuries,
terminal illnesses, divorce, separation from parents and other non-violent critical incidents. These interventions are based upon
well-researched cognitive-exposure based intervention strategies (Saigh & Bremmer, 1999; Malchiodi, 1998; Deblinger et. al, 1996;
Roje, 1995; van der Kolk et. al, 1996; Pynoos, 1998).

The restoration of a sense of safety and power is a primary concern in each program. The activities are primarily sensory activities,
as trauma is experienced at a sensory level, not a cognitive level. The structure of the intervention, however, directs those sensory
experiences into a cognitive framework, which can then be reordered in a way that is manageable and empowering for children
(Steele & Raider, 2001; Saigh, 1999). This intervention “is structured because with structure come a sense of control and safety”
(Steele & Raider, 2001, p. 63). Trauma-specific questions are used to help the victim give their experience a language, to tell their
story. Sensory activities are used to help the victims make us a “witness” to what the experience was like. Once those tasks are
completed, the child can now think differently about what happened.

Example

It was New Year’s Eve. A high school senior was ushering at a movie complex where several movies ran concurrently. He was
slated to graduate in the spring and had been accepted into the police academy. Also a football player, he was physically quite
strong and stood over six feet tall. Several kids in the movie he was assigned to were causing trouble. He attempted to get control
but was unable to do so. He sought out the manager for help, but the manager had a full house and told him he would just have to
handle it on his own. The situation did not change. In this complex, movies were scheduled so several let out at the same time.
There was a “common” area that the theatres opened into, so everyone was moving into this area simultaneously. The youngster
took his post across the common area outside the doors of the movie he was responsible to monitor. When the youths he had
trouble with came out of the movie and into the common area they spotted him, rushed him, knocked him down and began beating
on him. They broke his nose and several ribs. About a month later his parish priest, who was trying to help this youngster, called
for assistance. The boy was skipping school and not attending the youth activities at church, which was not at all like him.

“What was the worst part for you?” was one of the trauma specific questions that helped to encourage this youngster’s telling of
the story and focusing on specific details. When this case was presented in trainings and participants were asked to anticipate
what the “worst part” must have been, their numerous responses rarely identified what the worst part was for this teenager.
Responses ranged from the anger he felt at the manager for leaving him on his own, the embarrassment and shame that he couldn’
t help himself and the pain he felt during the beating. The point is, what we often as observers consider to be the worst part is not
necessarily experienced by the victim. Only by giving the victim the opportunity to make us a witness can we truly know his
experience as he knows it.

The teen’s response was as follows:

“I can see it as if it is happening all over again. I’m on the ground and they’re kicking me. As they are kicking me I can see between
their legs. (This kind of detail is unique to trauma in which events seem to happen almost in slow motion so that such details
emerge.) As I’m looking between their legs, I see all these people standing around and no one is helping me.”

At that moment in time, he experienced complete abandonment, betrayed by the adults in his world. Without appropriate
intervention this could have easily triggered very self-defeating, even destructive responses. He had already begun to isolate
himself, was missing school and was putting his future in jeopardy. If he had gone much longer without help, it would not have
been unusual for him to start carrying a weapon, join a gang, or even actively seek out the kids who beat him with the intent of
getting revenge. Being unable to trust the adult world was the worst part of his experience and one that often leads to destructive
behavior and identification with the aggressor.

By asking this one trauma-specific question, the specialist was able to help this teen work through the abandonment and cognitive
distortion he experienced; a focus that likely would have otherwise gone untreated.

Cognitive Reframing

Cognitive reframing is scripted to insure that the victim is provided a “survivors” way of making sense of the trauma experience.
The goal is to help move the victim from “victim thinking” to “survivor thinking” which leads to empowerment, choice, active
involvement in their own healing process and a renewed sense of safety and hope.

Activities also assist in supporting the reframing of the experience. The high school senior, in our earlier example, who was beaten
on New Year’s Eve and had lost trust in the adult world, withdrew. By having him draw what his fears looked like and later giving
them a name, he realized he was responding as a victim to his own fear that, if the police academy found out, they would never
allow him to start his training. This was irrational, but not from a “victim’s” viewpoint. A sense of shame also emerged, as his view
of self was not being able to take care of himself. When asked why standard operating procedure of police was to always work
with a partner, he was able to refocus on the reality that alone, even in the midst of bystanders, protection and help was not
always given. Working in pairs, he realized, dealt with the reality that even police could find themselves suddenly overwhelmed. At
a cognitive level, he was then able to reframe that what happened to him was not his fault and that as a police officer he would be
doing for others what others could not do for him - help. In this sense, cognitive reframing allowed him to reorder his experience in
a way that gave his future new meaning.

Cognitive approaches are largely used with exposure techniques. Frank (1988), Meichenbaum (1974), Saigh (1999), have all found
the use of cognitive restructuring /reframing to be a valuable component for helping individuals move from “victim thinking” to
“survivor thinking”. Cognitive reframing occurs everyday of a student’s life as a result of daily experiences with teachers and the
education process. It is an essential component of trauma intervention and needs to be a part of the schools response.

Parent Involvement

A good deal of research has concluded that parents are also critical to their child’s ability to recover from trauma. Pynoos & Nader
(1988) and Vogel & Verberg (1993) cited parents as the single most important support for school age children following a disaster.
Byers (1996) reported that studies following World War II showed that the level of upset displayed by the adult in the child’s life,
not the war itself, was the single most important factor in predicting the emotional well being and recovery of the child. We see the
same relationship today.

An unstable parent creates an unstable child. A traumatized adult will find it difficult to help her traumatized child. Schwarz (1991)
and many others have found that adults (parents), more frequently then children, experienced the greatest distress when
presented with a trauma. van der Kolk, et. al (1996) wrote “most children are amazingly resilient as long as they have caregivers
that are emotionally available.” When a child has been traumatized, parents also experience extreme distress and often are unable
to adequately respond to their traumatized children without appropriate intervention.

Learning about trauma helps parents, especially when their experience is brought back to life (triggered) by their child's traumatic
experience. Education is an essential, necessary component to help the parent become aware of how her own unresolved fears
may block her ability to allow her child to openly tell his story. The child needs a parent who is not terrified and emotionally
overwhelmed. Parents with their own history often discover that their child's experience threatens to bring all the terror of their
own experience back to life. Unknowingly, they reject their child's cry for help, or minimize the child’s terror in hopes of calming the
child.

Given the reality that parent involvement in intervention can be minimal, two sessions with parents can still support significant
reduction of trauma reactions in their children. This is especially the case if those sessions are structured and focused on helping
the parent become “a witness” to their child’s experience as well.

Summary

Research (Steele & Raider, 2001) documented that TLC’s intervention programs reduce severe levels of trauma reactions following
violent as well as non-violent incidents. It demonstrated that the most severe victims saw the greatest reductions in reactions;
contrary to the myth that little can be done to help those exposed to multiple traumas. It demonstrated that trained school
counselors, social workers and psychologists can assist traumatized children in the reduction of symptoms across all diagnostic
subcategories of PTSD, and for most, continue that reduction months after the last intervention.

Structured sensory interventions developed by TLC are unique for several reasons. They have been field-tested and researched in
school settings and can be applied to students exposed to either violent or non-violent trauma inducing situations. Because grief is
part of any trauma reaction, they are beneficial for managing grief as well as trauma. They are short-term, no more than eight
sessions with each session following in a sequential manner addressing the major themes of trauma: fear, terror, hurt, worry,
anger, revenge, guilt, accountability absence of safety, powerlessness, and victim thinking versus survivor thinking. Not all children
will need all eight sessions, yet the design is such that each session is self-contained and outcome driven. Resource materials are
provided for parents as well as students to assist in the education of victims and their families as to the nature of trauma and the
normalization of its reactions.

Today, crisis intervention is a standard response in schools settings following critical incidents. Unfortunately, responses are not
always orderly, nor appropriately used because of the lack of awareness and understanding of the nature of trauma, the way it can
impact victims, the different levels of needs of victims, and the training needed to appropriately initiate the different levels of
intervention from the least intrusive to the more intense strategies. Age appropriate resource materials (tools) are also needed to
help facilitate successful intervention at the sensory level.

Understanding that trauma is not a cognitive experience, but a sensory one, dictates strategies that immediately restore, to
victims, a sense of safety and renewed sense of empowerment/control in the face of fear and uncertainty generated by the
incident. Reduction of the arousal level is critical to the restoration of pre-trauma cognitive processes, learning functions, behavior
and performance. However, this must be approached systematically, as students or staff exposed to traumatic situations will have
many varied reactions, some resolved with level one interventions, others needing up to level four intervention.

Children are most accessible in the school environment. We also learned as early as 1986 (Terr, 1990), following the Challenger
space shuttle disaster, that children are vulnerable to trauma reactions even fourteen months later. Most educators understand
that availability to the media today has left children overexposed to life events far too early in life and, as a result, children live in
greater fear and anxiety than in past years. The school setting becomes an opportunity to help minimize that fear and restore a
sense of safety. Valuable lessons can be learned if taught.

Students fully expect to hear from the adults in their environment following critical incidents. When educators fail to discuss the kind
of critical incidents children are exposed to personally, via their school neighborhood or via the media coverage of major disasters,
they are left to believe that “adults are afraid to talk”; “nobody knows what to do”; and/or “I better not bring this up – there is
something wrong about it” (Terr, 1992 p.87). Critical incidents/disasters present and opportunity to teach children to alter or
expand their cognitive reactions, to stimulate their emotional growth, to be better prepared to negotiate the realities of today’s
world.

Administrators generally appreciate the value of structured, orderly process when faced with difficult situations. It is far easier to
exercise flexibility to unique elements of situations when structured boundaries exist. Crisis intervention in school settings need to
also be structured and orderly, not only to minimize liability issues, but to maximize the opportunity to provide an immediate,
efficient, outcome oriented resolution of that crisis. In essence, all members of school crisis teams need to be “on-the-same-page,”
know exactly what their roles are, how and when they are to carry out these roles, and what is to be communicated to students,
staff, families and communities. This is accomplished through a systematic initiation of protocols and levels of interventions of the
kind discussed. The National Institute for Trauma and Loss in Children has been working with school districts across the country
since 1990. Its protocols, intervention programs, strategies, and resource materials continue to be used and endorsed by schools
and agencies across the country.

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ww.MickMaurer.com
A Guide for Parents and Teachers

Natural disasters such as tornados, or man-made tragedies such as bombings, can leave children
feeling frightened, confused, and insecure. Whether a child has personally experienced trauma or
has merely seen the event on television or heard it discussed by adults, it is important for parents
and teachers to be informed and ready to help if reactions to stress begin to occur.

Children respond to trauma in many different ways. Some may have reactions very soon after the
event; others may seem to be doing fine for weeks or months, and then begin to show worrisome
behavior. Knowing the signs that are common at different ages can help parents and teachers to
recognize problems and respond appropriately.

Preschool Age:

Children from age 1 to 5 find it particularly hard to adjust to change and loss. These youngsters
have not yet developed their own coping skills, so they must depend on parents, family members,
and teachers to help them through difficult times.

Very young children may regress to an earlier behavioral stage after a traumatic event.
Preschoolers may resume thumb sucking or bedwetting or may become afraid of strangers,
animals, darkness, or “monsters.” They may cling to a parent or teacher, or become very attached
to a place where they feel safe.

Changes in eating and sleeping habits are common, as are unexplainable aches and pains.

Other symptoms to watch for are disobedience, hyperactivity, speech difficulties, and aggressive or
withdrawn behavior. Preschoolers may tell exaggerated stories about the traumatic event or may
speak of it over and over.

Early Childhood:

Children age 5 to 11 may have some of the same reactions as younger children. They may also
withdraw from play groups and friends, compete more for the attention of parents, fear going to
school, allow school performance to drop, become aggressive, or find it hard to concentrate. These
children may also return to more childish behaviors, such as asking to be fed or dressed.

Adolescence:

Children age 12 to 14 are likely to have vague physical complaints when under stress and may
abandon chores, schoolwork, and other responsibilities they previously handled. Though they may
compete vigorously for attention from parents and teachers, they may also withdraw, resist
authority, become disruptive at home or in the classroom, or even begin to experiment with high-
risk behaviors such as alcohol or drug use.

These young people are at a developmental stage in which the opinions of others are very
important. They need to be thought of as “normal” by their friends and are less concerned about
relating well with adults or participating in recreation or family activities they once enjoyed.

In later adolescence, teens may experience feelings of helplessness and guilt because they are
unable to assume full adult responsibilities as the community responds to the disaster. Older
teens may also deny the extent of their emotional reactions  to the traumatic event.

How to Help:

Reassurance is the key to helping children through a traumatic time. Very young children need a
lot of cuddling, as well as verbal support.

Answer questions about the disaster honestly, but don’t dwell on frightening details or allow the
subject to dominate family or classroom time indefinitely. Encourage children of all ages to express
emotions through conversation, drawing, or painting  and to find a way to help others who were
affected by the disaster.

Try to maintain a normal household or classroom routine and encourage children to participate in
recreational activity. Temporarily reduce your expectations about performance in school or at
home, perhaps by substituting less demanding responsibilities for normal chores.

Acknowledge that you too may have reactions associated with the traumatic event, and take
steps to promote your own physical and emotional healing.

Tips for Talking to Children After a Disaster:

• Provide children with opportunities to talk about what they are seeing on television and to ask
questions.
• Don’t be afraid to admit that you can’t answer all their questions.
• Answer questions at a level the child can understand.
• Provide ongoing opportunities for children to talk. They will probably have more questions as
time goes on.
• Use this as an opportunity to establish a family emergency plan. Feeling that there is something
you can do may be very comforting to both children and adults.
• Allow children to discuss other fears and concerns about unrelated issues. This is a good
opportunity to explore these issues also.
• Monitor children’s television watching. Some parents may wish to limit their child’s exposure to
graphic or troubling scenes. To the extent possible, watch reports of the disaster with children. It
is at these times that questions might arise.
• Help children understand that there are no bad emotions and that a wide range of reactions is
normal. Encourage children to express their feelings to adults (including teachers and parents)
who can help them understand their sometimes strong and troubling emotions.
• Try not to focus on blame.
• In addition to the tragic things they see, help children identify good things, such as heroic
actions, families who are grateful for being reunited, and the assistance offered by people
throughout the country and the world.

When Talking Isn’t Enough:

For children closer to the disaster scene, more active interventions may be required.

• The family as a unit might consider counseling. Disasters often reawaken a child’s fear of loss of
parents (frequently their greatest fear) at a time when parents may be preoccupied with their own
practical and emotional difficulties.
• Families may choose to permit temporary regressive behavior. Several arrangements may help
children separate gradually after the agreed-upon time limit: spending extra time with parents
immediately before bedtime, leaving the child’s bedroom door slightly ajar, and using a nightlight.
• Many parents have their own fears of leaving a child alone after a disaster or other fears they
may be unable to acknowledge. Parents are often more able to seek help on the children’s behalf
and may, in fact, use the children’s problems as a way of asking for help for themselves and other
family members.
• Teachers can also help children with art and play activities, as well as by encouraging group
discussions in the classroom and informational presentations about the disaster.

Note: Some of this information in this brochure was gathered from a brochure developed by
Project Heartland — a project of the Oklahoma Department of Mental Health and Substance Abuse
Services in response to the 1995 bombing of the Murrah Federal Building in Oklahoma City. Project
Heartland was developed with funds from the Federal Emergency Management Agency in
consultation with the Federal Center for Mental Health Services.

Additional Resources

American Academy of Child and Adolescent Psychiatry (AACAP)
3615 Wisconsin Avenue, N.W.
Washington, DC 20016-3007
Local phone: 202-966-7300
Toll-free: 800-333-7636
Fax: 202-966-2891
Web site: www.aacap.org

National Association of School Psychologists
National Emergency Assistance Team
4340 East West Highway, Suite 402
Bethesda, MD 20814
Phone: 301-657-0270
Web site: www.nasponline.org/NEAT

National Center for Children Exposed to Violence
Yale Child Study Center
230 South Frontage Road, P.O. Box 207900
New Haven, CT 06520-7900
Local phone: 203-785-7047
Toll-free: 877-49 NCCEV (496-2238)
Fax: 203-785-4608
Web site www.nccev.org/violence/children_terrorism.htm

National Mental Health Association
2001 N. Beauregard Street, 12th Floor
Alexandria, VA 22311
Local phone: 703-684-7742
Toll-free: 800-969-NMHA (6642)
Fax: 703-684-5968
Web site: www.nmha.org/reassurance/anniversary/index.cfm

Federal Emergency Management Agency (FEMA)
(Information for Children & Adolescents)
P.O. Box 2012
Jessup, MD 20794-2012
Toll-free: 800-480-2520
Web site: www.fema.gov/kids

National Institute of Mental Health
Office of Communications
6001 Executive Boulevard, Room 8184, MSC 9663
Bethesda, MD 20892-9663
Local phone: 301-443-4513
Toll-free: 866-615-NIMH (6464)
TTY: 301-443-8431
Fax: 301-443-4279
Web site: www.nimh.nih.gov

Note: Inclusion of a resource in this fact sheet does not imply
endorsement by the Center for Mental Health Services, the
Substance Abuse and Mental Health Services Administration, or
the U.S. Department of Health and Human Services.

KEN-01-0091/KEN-01-0093

U.S. DEPARTMENT OF HEALTH AND HUMAN SERVICES
Substance Abuse and Mental Health Services Administration
Center for Mental Health Services
www.samhsa.gov